Our Services

EPIC Services Checklist

Following is an at-a-glance review of the comprehensive services from EPIC Advisors, Inc.
Let our expertise deliver the right solution for you.

Defined Contribution Plan Services
  • Profit Sharing
  • 401(k)
  • Roth 401(k)
  • New Comparability
  • Money Purchase Pension
  • ERISA and Non-ERISA 403(b) (single provider)
  • Non-Qualified Deferred Compensation (prior review and acceptance required)
  • 457(b) (prior review and acceptance required)
  • ESOP (prior review and acceptance required)
Conversion Services
  • Comprehensive project plan and time line
  • Data capture packet
  • Dedicated conversion team
  • Plan specific enrollment booklets
  • Online enrollment services
  • Secure payroll and census file upload system
  • Pre- and post-payroll notification program
  • Plan administrator's processing/reference manual
Plan Document Services
  • Standardized and nonstandardized prototype documents for 401(k), PS, MPP
  • New comparability 401(k): prototype and volume submitter
  • ERISA and Non-ERISA 403(b) protoype documents
  • Document review
  • Plan design consulting
  • New plan implementations
  • Plan restatements
  • Plan submissions
  • Plan amendments (elective and legislative)
  • Summary Plan Description
  • Summary of Material Modification
  • Loan Policy (as appropriate for plans with loan provisions)
Compliance & Government Reporting Services
  • Actual Deferral Percentage (ADP)
  • Actual Contribution Percentage (ACP)
  • 415 Annual Additions Limitation
  • 416 Top Heavy Test
  • 410(b) Minimum Coverage
  • 414(s) Compensation
  • 401(a)(4) General Non-Discrimination test
  • IRS Form 5500 preparation
  • Government filings (coordinated with our partners)
  • SAS70 audit report: EPIC, Schwab RT, and trading partners
Recordkeeping Services
  • Daily and balance forward valuations
  • Transaction processing: contributions, distributions, withdrawals, loans, transfers, etc.
  • Required minimum distribution calculations and reporting
  • Forfeiture allocations
  • Eligibility tracking
  • Participant statements
  • Published service standards
  • Full fee disclosure
Investment Platforms
  • Multiple open-architecture investment trading platforms supporting hundreds of mutual fund families
  • No proprietary investments or fund ratio requirements
  • Self-directed brokerage accounts
  • Support model portfolios, qualified default investment alternatives, company stock, other manually traded investments
  • Automated trading interfaces
  • Daily trade settlements
  • Daily refreshes back to trust systems
  • 100% Pass-back of available revenue collected as expense off-set
Investment Due Diligence*
  • Documented due diligence process
  • Open architecture platform
  • Full fee transparency
  • Qualitative and quantitative screens
  • Investment Policy Statement delivery
  • Ongoing Quarterly Management Reports
  • Sponsor Fiduciary Manual
Trust, Custody and Paying Agent Services (through our partners)
  • Directed trustee services
  • Plan level custody
  • Trading activities
  • Contribution processing
  • Distribution processing
  • Checks and wire services
  • Tax withholding and reporting
  • Plan level reporting
  • Revenue sharing flows
Web, Voice and Call Center Services
  • Participant complete transactional website
  • Plan sponsor website
  • Financial consultant website
  • Multiple authentication security
  • Username and PIN access security
  • Plan messaging tools
  • Statement on demand
  • MasteryPOINT GuidancePlus education and investment guidance (Advice optional)
  • Retirement calculator suite
  • Roth 401(k) Analyzer decision-making tool
  • Fund performance reporting, and online fact sheet and prospectus viewing
  • Information center with quarterly audience-specific newsletters
  • Short-term redemption fee notification
  • Online forms delivery
  • E-mail help feature
  • Transactional Voice Response System
  • Live operator call center (Monday through Friday)
  • Secure payroll file upload and pre-/post-notification program
Plan Sponsor Reporting (automated online delivery)
  • Annual Sponsor Management Report
  • Weekly Participant Census Report
  • Weekly Loan Summary & Delinquency Report
  • Participant Loan Promissory Note and Amortization Schedule
  • Distribution Payout Report
  • Weekly Participants Terminated with Balance Report
  • Monthly Plan Investments Demographics Report
  • Quarterly/Annual Reconciliation Report with Forfeiture Balances
  • Quarterly/Annual Allocation Report
  • Age 70-1/2 Required Minimum Distribution Report
  • 402(g) Limit Report
Plan Sponsor Reporting (on-demand online delivery)
  • Investment Demographics
  • Web/Voice Usage Statistics Report
  • Loan Payment Report
  • Loan History Report
  • Participant Balance Report
  • Termination Report
  • Employee Census Report
Participant Education and Guidance Tools (some items fee-based)
  • Periodic account statement (three options to choose from)
  • MasteryPOINT GuidancePlus online investment guidance or advice
  • Plan specific enrollment booklet
  • Annual gap analysis report
  • Quarterly online newsletter
  • Roth 401(k) Analyzer
  • Suite of retirement-based calculators
  • Online fund performance reporting
  • Online prospectus viewing
Sales & Marketing Support
  • Proposal & presentation templates
  • RFP response support
  • Branded capabilities brochure
  • Business-in-a-Box marketing tools (seminars, prospect lists, lender drip)
  • Demo websites and VRS
  • Semi-annual partner newsletter
  • EPIC1st.com partners site
  • Update ALERTs
  • Branded websites and statements
  • Sales Users Group program

For more information, contact EPIC at Sales@EPIC1st.com or call 585-232-9060, ext. 177.

*Investment Management and Advisor Services provided by NBT Bancorp, Inc. EPIC is a wholly owned subsidiary of NBT Financial Services, a subsidiary of NBT Bancorp, Inc.