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EPIC Services Checklist
Following is an at-a-glance review of the comprehensive services from EPIC Advisors, Inc. Let our expertise deliver the right solution for you.
Defined Contribution Plan Services
- Profit Sharing
- 401(k)
- Roth 401(k)
- New Comparability
- Money Purchase Pension
- ERISA and Non-ERISA 403(b) (single provider)
- Non-Qualified Deferred Compensation (prior review and acceptance required)
- 457(b) (prior review and acceptance required)
- ESOP (prior review and acceptance required)
Conversion Services
- Comprehensive project plan and time line
- Data capture packet
- Dedicated conversion team
- Plan specific enrollment booklets
- Online enrollment services
- Secure payroll and census file upload system
- Pre- and post-payroll notification program
- Plan administrator's processing/reference manual
Plan Document Services
- Standardized and nonstandardized prototype documents for 401(k), PS, MPP
- New comparability 401(k): prototype and volume submitter
- ERISA and Non-ERISA 403(b) protoype documents
- Document review
- Plan design consulting
- New plan implementations
- Plan restatements
- Plan submissions
- Plan amendments (elective and legislative)
- Summary Plan Description
- Summary of Material Modification
- Loan Policy (as appropriate for plans with loan provisions)
Compliance & Government Reporting Services
- Actual Deferral Percentage (ADP)
- Actual Contribution Percentage (ACP)
- 415 Annual Additions Limitation
- 416 Top Heavy Test
- 410(b) Minimum Coverage
- 414(s) Compensation
- 401(a)(4) General Non-Discrimination test
- IRS Form 5500 preparation
- Government filings (coordinated with our partners)
- SAS70 audit report: EPIC, Schwab RT, and trading partners
Recordkeeping Services
- Daily and balance forward valuations
- Transaction processing: contributions, distributions, withdrawals, loans, transfers, etc.
- Required minimum distribution calculations and reporting
- Forfeiture allocations
- Eligibility tracking
- Participant statements
- Published service standards
- Full fee disclosure
Investment Platforms
- Multiple open-architecture investment trading platforms supporting hundreds of mutual fund families
- No proprietary investments or fund ratio requirements
- Self-directed brokerage accounts
- Support model portfolios, qualified default investment alternatives, company stock, other manually traded investments
- Automated trading interfaces
- Daily trade settlements
- Daily refreshes back to trust systems
- 100% Pass-back of available revenue collected as expense off-set
Investment Due Diligence*
- Documented due diligence process
- Open architecture platform
- Full fee transparency
- Qualitative and quantitative screens
- Investment Policy Statement delivery
- Ongoing Quarterly Management Reports
- Sponsor Fiduciary Manual
Trust, Custody and Paying Agent Services (through our partners)
- Directed trustee services
- Plan level custody
- Trading activities
- Contribution processing
- Distribution processing
- Checks and wire services
- Tax withholding and reporting
- Plan level reporting
- Revenue sharing flows
Web, Voice and Call Center Services
- Participant complete transactional website
- Plan sponsor website
- Financial consultant website
- Multiple authentication security
- Username and PIN access security
- Plan messaging tools
- Statement on demand
- MasteryPOINT GuidancePlus education and investment guidance (Advice optional)
- Retirement calculator suite
- Roth 401(k) Analyzer decision-making tool
- Fund performance reporting, and online fact sheet and prospectus viewing
- Information center with quarterly audience-specific newsletters
- Short-term redemption fee notification
- Online forms delivery
- E-mail help feature
- Transactional Voice Response System
- Live operator call center (Monday through Friday)
- Secure payroll file upload and pre-/post-notification program
Plan Sponsor Reporting (automated online delivery)
- Annual Sponsor Management Report
- Weekly Participant Census Report
- Weekly Loan Summary & Delinquency Report
- Participant Loan Promissory Note and Amortization Schedule
- Distribution Payout Report
- Weekly Participants Terminated with Balance Report
- Monthly Plan Investments Demographics Report
- Quarterly/Annual Reconciliation Report with Forfeiture Balances
- Quarterly/Annual Allocation Report
- Age 70-1/2 Required Minimum Distribution Report
- 402(g) Limit Report
Plan Sponsor Reporting (on-demand online delivery)
- Investment Demographics
- Web/Voice Usage Statistics Report
- Loan Payment Report
- Loan History Report
- Participant Balance Report
- Termination Report
- Employee Census Report
Participant Education and Guidance Tools (some items fee-based)
- Periodic account statement (three options to choose from)
- MasteryPOINT GuidancePlus online investment guidance or advice
- Plan specific enrollment booklet
- Annual gap analysis report
- Quarterly online newsletter
- Roth 401(k) Analyzer
- Suite of retirement-based calculators
- Online fund performance reporting
- Online prospectus viewing
Sales & Marketing Support
- Proposal & presentation templates
- RFP response support
- Branded capabilities brochure
- Business-in-a-Box marketing tools (seminars, prospect lists, lender drip)
- Demo websites and VRS
- Semi-annual partner newsletter
- EPIC1st.com partners site
- Update ALERTs
- Branded websites and statements
- Sales Users Group program
For more information, contact EPIC at Sales@EPIC1st.com or call 585-232-9060, ext. 177.
*Investment Management and Advisor Services provided by NBT Bancorp, Inc. EPIC is a wholly owned subsidiary of NBT Financial Services, a subsidiary of NBT Bancorp, Inc.
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